Legal
Refund & cancellation policy
Last updated November 2026
Try before you buy
A full 1-day free demo is available on every PC so you can check your printer and cards before paying.
Refunds
Because license keys are delivered instantly, payments are generally non-refundable. If a key cannot be activated due to a problem on our side and we cannot fix it, we refund the full amount.
PVC card orders
A PVC card order can be cancelled for a full refund until it is dispatched. If the parcel arrives damaged or with the wrong item, contact us with photos within 3 days of delivery and we will replace it or refund it. A free software key given with a cancelled order is cancelled too.
Duplicate payment
If you were charged twice for the same order, the extra payment is refunded in full.
How refunds are paid
Approved refunds are returned to the original payment method through Razorpay within 5–7 working days.
Contact
Write to printperfectindia@gmail.com or WhatsApp us with your order ID.